State Farm® Insurance Agent Michael Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brittany Flores
February 10, 2026
5
out of
5
rating by Brittany Flores
"Crystal is the sweetest soul to work with, and helped me get my quote started and helped me get the best of the best possible results! She talked to me like she knew me my whole life! And that’s something special, we made full conversations while waiting for my results! She’s a delight."
We responded:
"Thank you so much, Brittany! I'm really happy to hear about your wonderful experience with Crystal. She truly has a knack for making everyone feel at ease and valued. It's great to know she made your visit special. If you need anything else, feel free to reach out!"
Cathy Lester
February 2, 2026
5
out of
5
rating by Cathy Lester
"I can not say enough good things about this office and their staff. I recently moved here and had State Farm in another state. That office was awesome as well so it was a natural decision to keep them in my new home area. They are very professional and friendly and work hard to give you the best price for your coverage. This office is a continuation of their exceptional customer service. If you need insurance, Michael Jones State Farm is your happy insurance place. Thank you to all who work there ."
We responded:
"Hey, Cathy! Thanks for letting us know about your experience and for choosing to continue with State Farm after your move, it truly means a lot to me and the entire team. I appreciate your kind note about our professionalism and friendliness, and I am grateful you trusted us with your auto coverage as you settled into your new home area. On behalf of everyone here, thank you for taking the time to share this and for making our office your go to place for insurance needs."
Jennifer Dillon
January 24, 2026
5
out of
5
rating by Jennifer Dillon
"Crystal was the best. We had a hard time finding the right life insurance for my husband; she worked extremely hard finding the perfect fit for our growing family and presented us with several options. One of the best insurance experiences we ever had."
We responded:
"Thank you, Jennifer! I'm happy to hear that Crystal provided such a great experience in finding the right policy for your family. We’re committed to offering personalized options that meet your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
William Goins
January 20, 2026
5
out of
5
rating by William Goins
"Had a great experience, would recommend this office to anyone shopping for insurance."
We responded:
"Thank you, William! I'm happy to hear you had a great experience with our office. Your recommendation means a lot to us. If you ever need assistance or have any questions, feel free to reach out!"
kelsey grubb
January 20, 2026
5
out of
5
rating by kelsey grubb
"Best price & service."
We responded:
"Thank you, Kelsey! I'm happy you found our prices and service to your satisfaction. If there's anything else we can do for you, just let us know!"
Emily Ward
January 19, 2026
5
out of
5
rating by Emily Ward
"Crystal is amazing agent and has explained everything perfectly. I appreciate the help I’ve received from her!"
We responded:
"Emily, thank you for your wonderful feedback! I'm happy to hear that Crystal provided such excellent service and clear explanations. We appreciate your trust in us. If you need anything else, feel free to reach out!"
LeeAnn Lester
January 19, 2026
5
out of
5
rating by LeeAnn Lester
"I highly recommend this insurance company with Crystal Roberts, she is very helpful about my vehicle insurance and she has took the time to go over the insurance policy on my vehicle. I wouldn’t go anywhere else. I’m so glad I found this affordable insurance and met my insurance agent is crystal Roberts, if you are looking for affordable insurance, I highly would go to State Farm insurance in Corbin, Ky and ask for Crystal Roberts and she will help of what insurance you will need."
We responded:
"Thank you, LeeAnn! I'm happy to hear that Crystal was able to assist you with your insurance needs. It's great to know you found our services affordable and helpful. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Laura Payne
January 19, 2026
5
out of
5
rating by Laura Payne
"Most amazing woman, she helped me out as much as she could and was easy to deal with!"
We responded:
"Laura, thank you for your wonderful feedback! I'm so happy to hear that you had a positive experience with our team. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Alex
January 19, 2026
5
out of
5
rating by Alex
"I visited the office to obtain an insurance quote. Crystal was extremely kind, helpful, and knowledgeable. She answered all of my questions and helped me find the policy best for me. I highly recommend her."
We responded:
"Thank you for your review, Alex! I'm happy to hear that Crystal provided you with such helpful and knowledgeable service. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Rose ward
January 19, 2026
5
out of
5
rating by Rose ward
"Crystal Roberts is informative and genuinely looks for the best options for her clients no matter what your insurance needs are"
We responded:
"Thank you, Rose! I'm happy to know that Crystal provided you with informative service and explored the best options for your needs. Our team is dedicated to offering excellent support. If there's anything else you need, just let us know!"
Rose ward
January 19, 2026
5
out of
5
rating by Rose ward
"Crystal Roberts is informative and genuinely looks for the best options for her clients no matter what your insurance needs are"
We responded:
"Thank you, Rose! I'm happy to know that Crystal provided you with informative service and explored the best options for your needs. Our team is dedicated to offering excellent support. If there's anything else you need, just let us know!"
Teresa Parmon
January 19, 2026
5
out of
5
rating by Teresa Parmon
"Crystal is the most personable person, friendly and always helpful."
We responded:
"Thank you, Teresa! I'm happy to hear that Crystal has made such a positive impression with her friendly and helpful nature. We appreciate your feedback and are committed to providing excellent service. Let us know if there's anything else we can assist you with!"
Nick Pierpont
January 15, 2026
5
out of
5
rating by Nick Pierpont
"I had the best experience I have ever had getting car insurance!! They were professional, respectful, and extremely affordable. Best rates I found anywhere! I highly recommend State Farm and the Corbin, KY office specifically!"
We responded:
"Thank you, Nick! I'm happy to hear that you had such a positive experience with our Corbin, KY office. It's great to know that our team provided professional and affordable service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Caleb Saylor
January 13, 2026
5
out of
5
rating by Caleb Saylor
"Friendly, informative, and very accommodating. Would highly recommend anyone looking for coverage to give them call."
We responded:
"Thank you, Caleb! I'm happy to hear that you found our service friendly and informative. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Mike Ryan
January 12, 2026
5
out of
5
rating by Mike Ryan
"Explained everything well took the time to answer questions no surprises"
We responded:
"Thank you, Mike! I'm happy to know that everything was explained clearly and that all your questions were answered. Our office is dedicated to making sure there are no surprises and that you feel informed. If you need any further assistance, feel free to reach out!"
Kevin higgs
January 8, 2026
5
out of
5
rating by Kevin higgs
"It was awsome friendly"
We responded:
"Kevin, thank you for your feedback! I'm glad you found our service friendly. We’re here to help with any insurance needs you might have in the future!"
Nikki
December 26, 2025
5
out of
5
rating by Nikki
"Trevor was great! Very helpful, he listened and was very knowledgeable and his respect was solid. He didnt treat me like i was just another policy holder."
We responded:
"Nikki, thank you for your wonderful feedback! I'm happy to hear that Trevor provided such attentive and respectful service. We always aim to treat each person with the care and attention they deserve. If you need anything else, feel free to reach out!"
Kathy Macaluso
December 18, 2025
5
out of
5
rating by Kathy Macaluso
"I recently transferred my car and home insurance to State Farm
The agent who assisted me was Michael Jones. Michael was pleasant and easy to talk to. He listened closely to help me make the best decisions in purchasing mt new policies, taking time to explain them thoroughly. He walked me through the steps I wild need to take to change from one company to another. I left secure in the knowledge that my new policies would provide excellent coverage while saving me money. I would highly recommend State Farm and this group of agents to anyone in this area."
We responded:
"Thank you, Kathy, for sharing your experience! I'm glad you found the process smooth and informative. It's fantastic to know you feel confident in your new policies. If there's anything else you need, just let us know. We’re here to help!"
Kathy Macaluso
December 18, 2025
5
out of
5
rating by Kathy Macaluso
"I recently transferred my car and home insurance to State Farm
The agent who assisted me was Michael Jones. Michael was pleasant and easy to talk to. He listened closely to help me make the best decisions in purchasing mt new policies, taking time to explain them thoroughly. He walked me through the steps I wild need to take to change from one company to another. I left secure in the knowledge that my new policies would provide excellent coverage while saving me money. I would highly recommend State Farm and this group of agents to anyone in this area."
We responded:
"Thank you, Kathy, for sharing your experience! I'm glad you found the process smooth and informative. It's fantastic to know you feel confident in your new policies. If there's anything else you need, just let us know. We’re here to help!"
Dayton Rogers
December 10, 2025
5
out of
5
rating by Dayton Rogers
"Everywhere else wanted top dollar for vehicle insurance. Called State Farm and they took care of me with the best price and customer service I’ve ever had."
We responded:
"Dayton, thank you for your fantastic review! I'm happy to hear that you found our pricing and customer service to be the best. We strive to provide exceptional value and support to all our customers. If you ever need anything else, feel free to reach out!"
John&Emily Canada
December 10, 2025
5
out of
5
rating by John&Emily Canada
"These people are wonderful to deal with and the rights are great.I went from paying $300 a month with Kentucky farm bureau to $140 a month if they continue to keep my rate the same. Then, I will be here for years to come.
But if they decide to go up on the right, I will be finding another place to go for my insurance"
We responded:
"Thank you for sharing your experience! I'm happy to hear that you're satisfied with the rates and service. We strive to maintain competitive pricing and excellent service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Sabrina
December 10, 2025
5
out of
5
rating by Sabrina
"Great friendly service.they strive to get you the best price possible"
We responded:
"Thank you for your review, Sabrina! I'm happy you found our service friendly and appreciated our efforts to find you the best price. If you ever need anything else, feel free to reach out!"
Angela Smith
November 18, 2025
5
out of
5
rating by Angela Smith
"Saved me over $100 on my car insurance and renters insurance!!"
We responded:
"Angela, thank you for sharing your experience! I'm happy to know we could help you save on your car and renters insurance. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Meredith Russell
November 18, 2025
5
out of
5
rating by Meredith Russell
"I met Crystal and Donna, and I was blown away by how genuine, passionate, and knowledgeable they are. I refer people to them because I’ve seen firsthand how much they truly care about helping others.
If you’re looking for insurance agents who are trustworthy, kind, and committed to serving the community, Crystal and Donna are absolutely the ones to talk to. They’re the type of people you feel confident sending your friends and family to and that says everything. 💛"
We responded:
"Thank you, Meredith, for your wonderful feedback! I'm so happy to hear that Crystal and Donna made such a positive impression. Their dedication to genuinely helping others is something we truly value in our office. We appreciate your referrals and trust in us. If there's anything else we can assist you with, just let us know!"
Jeff Centers
November 17, 2025
5
out of
5
rating by Jeff Centers
"Was very helpful and took the time to explain everything he was doing."
We responded:
"Hey Jeff! I really appreciate you sharing that, and I’m glad the details were clear while we worked through your policy together. Thank you for letting me help.
"